Terms & Conditions

What Switchdays is

Switchdays is a co-parenting calendar tool. You tell us your custody arrangement, and we generate a calendar feed or send calendar invites so your parenting schedule shows up in your real calendar — Google, Outlook, Apple, or anything that supports standard calendar formats.

Each parent gets their own feed showing their own days. When the schedule changes, both feeds update automatically.

That's it. Switchdays is a calendar tool. It is not a legal service, a mediation platform, a communication tool, or a substitute for a parenting agreement or court order. If you need those things, please seek them from a qualified professional.

Who can use Switchdays

To use Switchdays, you must be at least 18 years old and have the legal capacity to agree to these terms. This is a tool for parents and guardians — it is not designed for or directed at children.

Switchdays is currently available to users in the United Kingdom, the United States, and Canada. If you're accessing the service from elsewhere, you're welcome to use it, but these terms are written with those three jurisdictions in mind.

Your account

When you create an account, you agree to:

• Provide accurate information (particularly your email address, since that's how we deliver calendar invites and important updates)
• Keep your login credentials secure
• Not share your account with others

One account per person. If both parents want to use Switchdays, each parent creates their own account.

You can close your account at any time through your account settings or by emailing us at [EMAIL]. When you do, we'll stop delivering calendar updates and delete your data in accordance with our Privacy Policy.

How the service works

When you build a schedule in Switchdays, we generate calendar data in standard formats (iCalendar/ICS). You can access this in two ways:

• Subscribe to a live feed — Your calendar app periodically fetches your schedule from our server and displays it alongside your other events. Events show as "busy" so colleagues can see you're unavailable.
• Receive calendar invites — We send individual calendar invitations to your email address, which appear in your calendar when you accept them.

Either way, the goal is the same: your co-parenting schedule lives in your real calendar, blocking your time and keeping you organised.

What we can and can't control

We control the schedule data we generate. We do our best to ensure it's accurate, correctly formatted, and delivered reliably.

We don't control:

• How your calendar app displays events. Google Calendar, Outlook, Apple Calendar, and other apps each have their own way of rendering calendar feeds. Occasionally, they do unexpected things — delay syncing, display times incorrectly, or quietly stop refreshing a feed. We can't fix bugs in someone else's software.
• How quickly your calendar syncs. Most calendar apps refresh subscribed feeds every few hours, not instantly. If you update your schedule in Switchdays, it may take some time for the change to appear in your calendar. This is normal behaviour for calendar subscriptions, not a Switchdays bug.
• Your email provider's behaviour. If calendar invites end up in your spam folder, or your corporate IT system blocks them, that's between you and your email provider. We'll help you troubleshoot where we can.
• Network or infrastructure outages. We aim for the service to be reliably available, but we don't guarantee 100% uptime. Calendar feeds are cached by your calendar app, so a brief outage on our end shouldn't cause your events to disappear.

Your co-parent

Switchdays is designed for two parents to use the same schedule, independently. Here's how that works, and what it means:

Sharing is voluntary. You can use Switchdays entirely on your own, without ever inviting your co-parent. Your feed works regardless of whether they have an account.

Separate views, same schedule. If both parents use Switchdays, each parent sees only their own days. Neither parent can see the other's calendar, events, account details, or any information beyond the shared schedule pattern.

You control when to share. When you invite your co-parent to join, they receive an invitation to view their side of the same schedule. They are not given access to your account or your calendar.

We are not involved in your co-parenting relationship. Switchdays doesn't mediate disagreements, verify custody arrangements, or take sides. We provide a calendar tool. How you and your co-parent agree on the schedule you enter into it is between the two of you (and, where applicable, your solicitors or the courts).

If your arrangement changes, you update the schedule in Switchdays, and both feeds update accordingly. We don't verify whether a schedule change is agreed upon by both parents — that responsibility is yours.

Acceptable use

We don't have a long list of rules, but we do have a short one.

Don't use Switchdays to:

• Harass, intimidate, or stalk your co-parent or anyone else
• Misrepresent a custody schedule in a way intended to deceive — for example, creating a false schedule to present as evidence in legal proceedings
• Attempt to access another person's account, feed, or data
• Reverse-engineer, scrape, or copy the service or its underlying code
• Use the service for any purpose other than managing a co-parenting schedule

If we believe you're using Switchdays in a way that violates these terms or could cause harm, we may suspend or terminate your account. We'll tell you why if we do, unless we're prevented from doing so by law.

Intellectual property

Ours: The Switchdays service, website, branding, design, and code are owned by [COMPANY NAME]. You may not copy, modify, or redistribute them.

Yours: The schedule data you create belongs to you. You can export it, delete it, or take it elsewhere at any time. We don't claim any ownership over your custody pattern or calendar data.

Data and privacy

We take your privacy seriously. Our full Privacy Policy explains what data we collect, why, and what we do with it.

The short version: we collect the minimum data needed to run the service. We don't sell it. We don't build advertising profiles from it. We use privacy-respecting analytics and minimal ad conversion tracking.

By using Switchdays, you acknowledge that delivering calendar data to your calendar provider (Google, Microsoft, Apple, etc.) necessarily involves transmitting that data to their servers. Their privacy policies govern how they handle it from there.

Availability and changes

We plan to keep Switchdays running and useful for as long as we can. But we want to be honest about a few things:

• The service may change. We may add features, remove features, change how things work, or adjust pricing. For material changes that affect how you use the service, we'll give you reasonable notice — at least 30 days by email for significant changes.
• The service may have downtime. Planned maintenance, unexpected outages, or infrastructure issues may temporarily make the service unavailable. We'll try to minimise disruption and communicate about planned downtime in advance where possible.
• The service may eventually be discontinued. If we ever decide to shut Switchdays down, we'll give you at least 90 days' notice and provide a way to export your data.

Liability

We care about getting this right, and we know that a missed calendar event in a co-parenting context can be more stressful than a missed meeting at work. We take that seriously.

That said, Switchdays is a calendar convenience tool, and there are limits to what we can be responsible for.

We are not liable for:

• Calendar sync delays, display errors, or other behaviour caused by your calendar provider
• Missed pickups, handovers, or appointments resulting from reliance on any calendar tool, including ours
• Disputes between co-parents about the accuracy or terms of a custody arrangement
• Decisions made by courts, solicitors, or mediators based on schedule information
• Any loss arising from your use of the service that we couldn't reasonably have foreseen

We are liable for:

• Providing the service with reasonable care and skill, as required by UK consumer law
• Damage caused by our negligence, including (without limit) personal injury or death
• Any other liability that cannot lawfully be excluded

To the extent permitted by law, our total liability to you for any claim arising from your use of Switchdays is limited to the amount you've paid us in the 12 months preceding the claim, or £100, whichever is greater.

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or equivalent legislation in your jurisdiction.

Termination

By you: You can stop using Switchdays at any time. Close your account through your settings or email us at [EMAIL]. Your calendar feed will stop updating, and your data will be deleted in accordance with our Privacy Policy.

By us: We may suspend or terminate your account if you breach these terms, particularly the acceptable use section. We may also terminate accounts that have been inactive for an extended period (at least 12 months), after giving you notice and an opportunity to keep your account active.

What happens when it ends: Your calendar feed URL will stop returning data. If your calendar app has cached events, they may remain visible until your app clears them, but they will no longer update. We will delete your account data within 30 days unless we're required by law to retain it.

Governing law and disputes

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction over any disputes arising from them.

If you're in the United States or Canada, this choice of law doesn't override any mandatory consumer protection rights you have in your own jurisdiction. We're not asking you to give up rights that your local law says you can't give up.

We'd prefer to resolve any issues informally before anyone involves a court. If you have a concern, please email us at [EMAIL] first. We'll do our best to sort it out.

Entire agreement

These terms, together with our Privacy Policy, make up the entire agreement between you and Switchdays regarding your use of the service. They replace any previous agreements or understandings, written or otherwise.

If any part of these terms is found to be unenforceable, the rest of them still stand.

Contact us

Questions about these terms? Get in touch.

Email: [EMAIL]

Post: [COMPANY NAME], [ADDRESS]